Frequently Asked Questions

Do you offer same-day delivery?

Yes, same-day delivery is available in selected major cities depending on cutoff time and product availability.

How do I choose delivery speed?

At checkout, select Standard, Next-day, or Same-day. Charges are shown clearly before you place your order.

Can I customize my gift?

Yes — use GiftLab to build a personalized gift box with add-ons and a message card.

Which payment methods are accepted?

Payment methods depend on your WooCommerce gateway setup. If COD is available, you’ll see it at checkout.

Can I send gifts from abroad?

Yes. You can order from anywhere and deliver across Pakistan.

What if something arrives damaged?

Contact support with your order ID and photos. We’ll review and resolve quickly.