Policies
Returns & Refunds
We aim for a flawless gifting experience. If something isn’t right, contact us as soon as possible and we’ll make it right.
What we can help with
- Damaged items on arrival
- Wrong item delivered
- Quality issues reported promptly
- Delivery issues (where applicable)
How to request support
Share your order ID, a short description, and photos (if needed). Our team will respond with next steps.