Returns & Exchanges
We want you to love what you order. If something is not right, we will make it right.
1
Contact Us Within 7 Days
Reach out via WhatsApp or email with your order number and reason for return.
2
Ship Back the Item
Pack the item securely with original tags and packaging. Ship to our return address.
3
Receive Refund or Exchange
Once received and inspected, your refund or exchange will be processed within 5–7 business days.
Items We Cannot Accept Back
- Customised or personalised gifts (printed cards, engraved items)
- Cut or unstitched fabric that has been altered
- Items without original tags or packaging
- Items returned after 7 days of delivery
- Washed, worn or damaged items